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Terms and Conditions
Our Terms and Conditions outline the rules, guidelines, and commitments for using our services. By accessing our platform, you agree to a seamless, secure, and reliable experience.
Welcome to Ease! By using our website, mobile application, or services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before accessing or using our services.
1. Introduction
These Terms and Conditions govern your use of [Company Name] and its services, including car care, fuel delivery, and roadside assistance. By using our services, you acknowledge that you have read, understood, and agreed to these terms.
2. Definitions
Ease refers to Ease, its affiliates, and subsidiaries.
A. "User" refers to any individual or business using our services.
B. "Services" refers to car maintenance, fuel delivery, roadside assistance, and related offerings.
C. "Website/App" refers to [companywebsite.com] and our mobile application.
3. Eligibility
To use our services, you must:
A. Be at least 18 years old (or have parental consent if younger).
B. Provide accurate and up-to-date information.
C. Comply with all applicable laws and regulations
4. Service Usage & Limitations
A. Car Care Services – We provide vehicle maintenance, diagnostics, and repairs. Service availability may vary by location.
B. Fuel Delivery – Fuel is delivered based on the location provided. Users must ensure their vehicle is legally parked for safe delivery.
B. Restricted access to personal information.
C. Emergency Roadside Assistance – Includes towing, jump-starts, flat tire changes, and lockout assistance.
D. Availability – Services are subject to technician and fuel availability. Response times may vary due to location, traffic, and weather conditions.
5. Payments & Refunds
A. All payments must be made through approved payment methods (Credit/Debit Card, Mobile Money, Bank Transfer).
B. Refunds are only applicable for failed service delivery or cancellations made before dispatch.
C. Additional fees may apply for emergency services outside regular hours.
6. User Responsibilities
A. Users must provide accurate vehicle details and location information.
B. Users must ensure their vehicles meet all legal and road safety requirements.
C. Misuse of services (false bookings, fraudulent claims) may result in account suspension or legal action.
7. Liability Disclaimer
Ease is not responsible for:
A. Damage resulting from pre-existing vehicle conditions.
B. Delays due to traffic, weather, or uncontrollable circumstances.
C. Third-party services (tow trucks, external repair shops).
8.Account Termination
We reserve the right to suspend or terminate your account if you:
A. Violate these Terms and Conditions.
B. Engage in fraudulent activities.
C. Fail to make payments for services rendered.
9. Privacy Policy Reference
By using our services, you also agree to our Privacy Policy, which governs data collection, storage, and usage.
10. Changes to Terms & Contact Information
We may update these Terms from time to time. Please check for updates regularly.
Contact Us: support@ease.com
Car Care, Anywhere – On Your Schedule
Drive with Confidence – We Take Care of Your Car While You Take Care of Life.
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