Privacy Policy - Ease Africa

Your Car’s Best Friend, Just a Tap Away

We value your trust and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data to ensure a secure and transparent experience.

At Ease, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and secure your information.

1. Information We Collect

We may collect the following information when you use our services:

A. Personal Information:

Name, phone number, email address, home address.
Vehicle details (make, model, license plate).
Payment details (processed through secure third-party providers).

B. Location Data:

Real-time location for fuel delivery & roadside assistance.
GPS data for service tracking.

C. Technical Data:

Device information, browser type, IP address.
Cookies and analytics for website/app performance.

2. How We Use Your Information

We use your data for the following purposes:

A. To provide services (car repair, fuel delivery, emergency assistance).

To process payments and send transaction confirmations.

C. To improve our platform through analytics and user feedback.

D. To ensure security and prevent fraudulent activities.

3. Data Sharing & Third Parties

We do not sell your data. However, we may share your information with:

Service Providers: Mechanics, tow truck companies, fuel partners.
Payment Processors: To securely handle transactions.
Legal Authorities: If required by law or to protect against fraud.

4. Data Protection & Security

We implement industry-standard security measures, including:

A. Encryption of payment data.

B. Restricted access to personal information.

C. Regular security audits to protect against data breaches.

5. User Rights & Control Over Data

You have the right to:

A. Access and update your personal data.

B. Request data deletion (subject to legal obligations).

C. Opt out of marketing communications.

6. We use cookies to:

You have the right to:

A. Improve user experience on our website/app.

B. Analyze traffic and enhance performance.

C. Deliver relevant ads (third-party marketing partners).

You can manage cookie preferences via your browser settings.

7. Third-Party Links & Services

Our website may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy practices.

8. Updates to This Policy

Our website may contain links to third-party services (e.g., payment gateways). We are not responsible for their privacy practices.

9. Contact Us

For any privacy concerns, you can contact us at:

Email: support@ease.com

Address: Nuhu Ribadu road, Gwarinpa, Abuja